Returns & Exchanges
We want you to be completely satisfied with your grooming routine, which is why we offer a 30-day money-back guarantee on all Brickell Men's Products® UK orders. If a product isn't the right fit for your skin or hair, we've made the return and exchange process simple and transparent.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of receiving your order with your order number and the reason for your return.
- 2.Prepare Your Package
Ensure the items are securely packed in their original packaging; we accept returns even if the product has been lightly used for testing.
- 3.Ship to our Warehouse
Affix the provided return label or send the package to our UK distribution center using a tracked shipping service to ensure safe delivery.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
